Ordered some groceries from Uber Eats. I could see the driver's movement from the app. I noticed the delivery person sitting in their car near the grocery store for an extended period. After about 15 minutes, I asked him, "Did you start shopping?". He immediately replied, Yes.
Then I waited to see when he found my grocery items. No updates for a long time. I have waited about 45 minutes. I then sent a message: if you can't find any item, please ask an employee; they'll be happy to help.
The deliveryman didn't reply.
After investing more than an hour, he then found one item. I understood, today is patience testing day.
I ordered one pack of "Spring roll". The guy sent me a message, "Here all items are for summer, I don't find any Spring ones." I just typed, "Pick a vegetable roll package." Before sending it, he showed another brand's spring roll. I didn't want to spend any more hours on it, so I approved it.
Finally, I got my groceries after 2.5 hours. Which shouldn't take more than 30 minutes. I assume this person has never done shopping before, just started this new job.
I didn't complain. I don't want to make trouble for anyone's earnings. But Uber Eats said that since the delivery took a long time, they will give me $10 for my next order.
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