How the YMCA respond to its clients’ needs

 People with different immigration and job statuses come to the YMCA for different kinds of help. Whenever they call or come in person, the YMCA asks what type of help they need. The YMCA has two major departments that help clients: Employment Services and the Newcomer Center. If a client needs any specific help, the organization refers them to other YMCA Branches.

 

Clients get registered if they need to meet the organization's support. Then, they get to meet with a counsellor for help. If any counsellor isn’t available or accessible, then they get an appointment or keep on the waiting list to get an appointment. If the client isn’t eligible for the counsellor, they get the necessary information and are added to the regular email list to join workshops, job fairs, etc.

 

Information about the YMCA Greater Toronto Services is available at the front desk and on the website to inform clients about the support they can receive from the organization.

problem with pricing

I am facing a terrible problem with one of my clients. Let me explain it. I created a dynamic website for one of my clients, and at that time, I offered him that he could buy a domain and host through me or buy it himself. Then he chose to buy through me and pay me the bill. After one year, I again told him that his domain and hosting would expire and told him he could renew through me or himself. Again, he told me to do it for him. so I did it (which means I already paid for his renewal). Now he is telling my I’v asked too much, it is costly!!

Oh no, now what to do? Why didn’t he tell me before I expended? Now, what will I do???